Your treatment plan
starts with a conversation

Yes. Reviewing your case and preparing a treatment plan and cost estimate is completely free and carries no obligation to proceed — the plan is yours to keep either way.

Our international patient team typically replies within 24 hours. Complex cases that need a specialist review may take a little longer — your coordinator keeps you informed either way.

A tailored treatment plan, the specialists matched to your condition, a realistic timeline and a transparent cost estimate — plus a named coordinator you can ask anything, in your language.

No — documents are optional. But sharing reports, scans or test results helps our specialists give you a more accurate plan and estimate.

Recent doctor reports, imaging (MRI, CT, X-ray), pathology and blood test results, and your current medication list. Share what you have — we will tell you if anything essential is missing.

All major specialties across Acibadem’s hospitals — from oncology, cardiology and orthopedics to neurosurgery, transplantation, IVF and aesthetic surgery. If you are unsure which specialty you need, just describe your situation.

Your request goes to the international patient team, who involve the doctors relevant to your condition. Complex cases are evaluated with multidisciplinary input rather than by a single person.

It is based on the information and documents you share, and we keep it as realistic as possible. The final plan and price are confirmed after your in-person evaluation — and explained transparently before you commit to anything.

Always. Everything you share is encrypted in transit, seen only by the team handling your case, and processed in line with KVKK and GDPR.

Our team supports patients in more than 20 languages — from your first message through treatment and follow-up.

Yes — many consultations are requested by relatives. Share your family member’s details and documents with their knowledge and consent, and we handle the rest the same way.

No. The consultation is fully remote — you send your case, we reply with your plan and estimate. You only travel if and when you decide to go ahead with treatment.

Yes. Where appropriate, your coordinator can arrange a secure online video consultation with an Acibadem specialist before you travel.

It depends on your condition and the specialists involved. Once you approve the plan, your coordinator builds the schedule with you and confirms realistic dates before you book anything.

Yes. Once you decide to proceed, your coordinator arranges scheduling, airport transfers, accommodation and the documents you need for a visa.

Of course — most international patients travel with a companion. We help plan accommodation and practical arrangements for both of you.

You are met and transferred to your accommodation, and your coordinator accompanies your first hospital visit, where the in-person evaluation confirms or fine-tunes your plan before treatment begins.

Nothing happens — there is never any obligation. The consultation, plan and estimate are free, and the decision always stays with you.

You leave with clear discharge guidance and the medical documentation your doctors at home need. Where appropriate, remote follow-up with your Acibadem team can be arranged.

Use the form at the top of this page — it takes about two minutes — or message us on WhatsApp or call +90 535 876 04 89. A patient coordinator confirms receipt and guides you from there.