7 JCI-accredited hospitals · 45+ hospitals & clinics · 90+ countries served · 24/7 multilingual support
Telemedicine · Video Visits

Online doctor consultation
with Acibadem specialists

Talk to a doctor online from anywhere in the world. Book a secure virtual doctor visit with the Acibadem specialist who matches your condition — get an expert opinion, a personalized treatment plan and a written summary after the call, before you ever travel.

Secure encrypted video From anywhere Reply within 24 hours
1.5M+International patients
45hospitals and clinics
20+Languages supported
Book a Video Consultation

Request your online appointment

Takes about 2 minutes · a reply typically within 24 hours.

Step 1 of 4About you
Who is the appointment for?
How would you like to meet?
What would you like to discuss? select all that apply
Medical documents (optional — reports, scans, tests; PDF or images, up to 8 MB each)

Your video visit is private and encrypted; your data is used only for your care.

Your appointment request is in

Our team will confirm a slot and send you a secure video link, typically within 24 hours.

Secure & confidential · KVKK / GDPR compliant
The short answer

An online doctor consultation at Acibadem is a secure video visit with a specialist — not a call center. You request a slot, upload your reports, and meet the doctor who treats your condition by WhatsApp video, Zoom or phone, in your language and time zone. Appointments are typically confirmed within 24 hours, and you receive a written summary and plan after the call.

Secure video visitsPrivate, encrypted consultations from anywhere
Experienced specialistsBoard-certified doctors across every field
In your languageMultilingual support in 20+ languages
Plan before you travelKnow your options and costs in advance
How it works

How to talk to a doctor online

1

Request a slot

Share your details, the specialty you need and your preferred date.

2

Send your reports

Securely upload any scans or test results so the doctor can prepare.

3

Meet by secure video

Connect with the right specialist from your phone or computer.

4

Get your plan

Receive an expert opinion, a treatment plan and clear next steps.

Why patients choose it

Why patients choose a virtual doctor visit

From anywhere

Consult a top specialist from the comfort of your home, in any country.

Save time

Get answers and a plan quickly, before committing to travel.

Private & secure

Encrypted video visits and confidential handling of your data.

Right specialist

Matched to an experienced doctor for your specific condition.

In your language

Multilingual support in 20+ languages throughout your care.

Plan & cost upfront

Know your treatment options and a clear estimate in advance.

What your telehealth appointment includes

  • An expert second opinion from an experienced specialist
  • Review of your reports, scans and test results
  • A personalized treatment plan and cost estimate
  • A pre-travel assessment so you arrive ready for treatment
Prefer to talk now?
What to expect on the call
A focused 15–20 minutesOne-to-one time with your specialist
Your reports, reviewed liveThe doctor goes through what you uploaded
A written summary afterRecommendations, plan and next steps in writing
No special software needed — just a phone or computer with a camera.
Common questions

Online doctor consultations — good to know

How do I book an online doctor consultation?+

Use the form at the top of this page: share your details, the specialty you need and your preferred date and time. Our team confirms a slot — typically within 24 hours — and sends you a secure video link.

What do I need to join the video call?+

Just a phone, tablet or computer with a camera and internet. We send a secure link — there is no special software to install.

Which specialists can I talk to online?+

All major specialties — oncology, cardiology, orthopedics, neurology and neurosurgery, general surgery, gynecology, urology, plastic surgery, transplantation and more. You are matched to the doctor who focuses on your condition, not a general call line.

How soon can I get an appointment?+

Our team usually confirms a slot within 24 hours and works around your time zone and preferred time.

Should I upload my reports first?+

It helps a lot. Sharing scans, blood tests and reports in advance lets the specialist review them and make the most of your call.

Does an online consultation cost anything?+

Requesting an appointment and all coordination are free. Whether a specialist video visit carries a fee depends on the specialty and the scope of the review — your coordinator confirms everything transparently before you book, so you never commit to a cost you have not seen.

How long does the appointment last?+

A focused 15–20 minutes of one-to-one time with your specialist, with the doctor reviewing your uploaded reports live during the call.

Can the doctor prescribe or operate online?+

A video visit gives you an expert opinion, a treatment plan and clear next steps. Any procedures or prescriptions are arranged in person, and we help you plan that visit.

Can I get a second opinion in a video visit?+

Yes — many patients book a video visit to discuss a diagnosis or a recommended surgery. If you prefer a written review without a call, our free remote second-opinion service handles that too.

Is this an online GP consultation?+

It is specialist-level care rather than a GP practice: instead of a general practitioner, you are matched directly to a consultant-level specialist for your condition. Many UK patients use it as a private online step before deciding on treatment.

What times are available in my time zone?+

Morning, afternoon and evening slots are available, and your coordinator matches the appointment to your time zone — tell us what suits you in the form.

In which languages can the visit be held?+

Our team supports more than 20 languages. Where the doctor and patient speak different languages, a medical interpreter joins the call.

Which platforms can we meet on?+

WhatsApp video, Zoom or a phone call — you choose in the form. All video visits use secure, encrypted connections.

Is a virtual doctor visit as good as being there?+

For expert opinions, report reviews and treatment planning, a video visit works very well. A physical examination, tests or procedures still need an in-person visit — and if that is the next step, we plan it with you.

What happens after the call?+

You receive a written summary with the specialist’s recommendations, a treatment plan where appropriate, and clear next steps — with no obligation to proceed.

Is the consultation confidential?+

Yes. Video visits are encrypted and everything you share is handled in line with KVKK and GDPR, used only for your care.

Three ways to start

Which service is right for you?

All three are remote and start online. Pick the one that matches where you are today; our team can move you between them at any time.

Best for planning

Free Medical Consultation

You are considering treatment abroad and want a treatment plan and a written estimate before deciding.

  • Coordinator reviews your records with the specialist team
  • Initial plan, estimate and travel outline
  • Free · reply usually within 24–48 hours
Start a free consultation
You are here Best for talking to a doctor

Online Doctor Consultation

You want to speak to a specialist face to face by video before or after travelling.

  • Secure video visit with the specialist you choose
  • Questions, prescriptions where appropriate, follow-up
  • Booked to a slot · interpreter on request
Book a video consultation
Best for an existing diagnosis

Second Opinion

You already have a diagnosis or treatment plan and want another specialist team to review it.

  • Multidisciplinary board reviews your reports
  • Written opinion to discuss with your own doctors
  • Free · usually within 5–7 working days
Request a second opinion
45+Hospitals & Clinics
90+Countries served
1.5M+International patients
3,300+Specialists
We’re With You at Every Step

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