Where AI assists
- Research support: gathering and organising material from reputable clinical sources for our writers and editors.
- Drafting support: preparing first drafts against structured clinical briefs, which humans then edit and verify.
- Translation support: helping our multilingual teams adapt content, with human review of medical terminology.
- On-site tools: interactive planners and calculators clearly labelled as indicative and informational.
Where AI never decides
- AI does not diagnose, does not recommend individual treatment, and does not produce quotes or medical opinions about your case — those come only from licensed clinicians reviewing your records.
- AI output is never published without human editorial control, and medical claims pass clinical review under our Medical Review Board process.
- Your consultation, second-opinion and treatment-plan communications are prepared by our human medical and coordination teams.
Accountability
We remain fully responsible for everything we publish, however it was produced. If you believe an AI-assisted page falls short, report it via our Corrections Policy or write to [email protected].