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Accountability

Corrections Policy

Medicine evolves and, occasionally, so must our content. This policy explains how to report an error, what we do when one is found, and how corrections are recorded transparently.

We welcome questions, comments and feedback from our readers. Medicine evolves and, occasionally, so must our content — and we value the reports we receive because they help us make our health information clearer, more useful and more trustworthy.

Report an error

If you believe anything we publish is inaccurate, outdated or misleading, write to [email protected] with the page link, a short description of the issue and — if you have one — the source that supports the correction. Reports from clinicians are especially welcome and are routed directly to medical review.

You can also reach us about clarification requests, suggestions for topics you would like us to cover, feedback about our website or editorial content, and questions about our editorial standards or use of artificial intelligence.

What happens next

  • Our team reviews relevant enquiries and, where appropriate, works with our medical and editorial teams to clarify, review or update the information we publish.
  • Reports touching medical accuracy are assessed under the Medical Review Board process; editorial issues are handled by the editorial team.
  • Confirmed factual errors are corrected promptly. Material corrections update the page’s review date; where the error could have affected a reader’s understanding of a health decision, a correction note is added.
  • Content that cannot be brought to standard is unpublished rather than left to mislead.

How corrections are recorded

Our medical pages display Published and Last updated dates together with an expandable update history, so meaningful changes are visible rather than silent. If the medical content of a page changes materially after its last review, its "Medically reviewed" label is withheld until the updated text has been approved again — the label and the update history always tell the same story.

What we do not change

Differences of clinical opinion within accepted practice, and complaints aimed at removing accurate but unwelcome information, are not treated as errors. Where reputable sources genuinely disagree, our content reflects that disagreement.

Email: [email protected]
International Patient Line: +90 535 876 04 89 — available 24/7, in multiple languages.

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