Patient Voice
Patient Satisfaction
Your experience matters. Tell us how we did — your honest feedback helps us care for international patients even better.
- Takes about 2 minutes
- Anonymous if you prefer
- Reviewed by our quality team
Thank you for your feedback
We truly appreciate you taking the time to help us improve.
Results so far
Our patients' experience in numbers
4.5/5 Overall satisfaction
+60 Net Promoter Score from 5 recommendations
5 Patients surveyed
What we measure
Seven areas of your care
Overall experience
Information & communication before arrival
Appointment scheduling & wait times
Doctors & medical team
Nursing & support staff
Hospital facilities & hygiene
International patient services (transfers, translation, accommodation)
Aftercare & follow-up after you returned home
Value for the price
How it helps
From your feedback to better care
- 1
You share
You rate each part of your journey and tell us what stood out.
- 2
We review
Our quality team reads every response and tracks scores by department.
- 3
We improve
Findings feed real changes in communication, comfort and care.